Refund policy

At GadgetPit Stop, we want you to love your purchase. If you’re not completely satisfied, we’re here to help.

1. Returns

You may return most new, unused items within 30 days of delivery for a refund or exchange.
To be eligible, your item must be unused and in the same condition that you received it, with original packaging.

2. Refunds

Once your return is received and inspected, we’ll notify you by email.
If approved, your refund will be processed automatically to your original method of payment within 5–7 business days.

3. Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, email us at support@gadgetpitstop.com.

4. Non-Returnable Items

Certain types of goods are exempt from being returned, including:

5. Shipping Costs

Customers are responsible for paying return shipping costs unless the product is defective or we sent the wrong item.
Shipping costs are non-refundable.

6. Damaged or Defective Products

If your product arrives damaged or not working, contact us within 7 days of delivery. We’ll provide a replacement at no cost.

7. How to Start a Return

Email us at support@gadgetpitstop.com with your order number and reason for return. We’ll provide you with the return address and instructions.